Service level - airline tickets

This was my first time dealing with to book my plane tickets.
Will NEVER do that again.
They always put you on hold for long periods of time, the operators don't seem to have answers to your questions, they charged my credit card "by mistake" and I've been fighting over two months to get my money back.
Awful service. Very frustrating and dissappointing.

Country: USA   State: All USA

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