Low Price Guarantee

I am really disappointed with Orbitz. I have booked at least 7 or 8 trips with them in the past year alone and consider myself a decent customer. 4 days ago, I booked a trip for my boyfriend roundtrip. Yesterday, I look and see the exact same trip on Orbitz for $100 less. Same flight numbers, times, etc. I took screen shots just to verify. I called customer service and asked if I could cancel my trip and rebook at the lower rate. I would even be willing to pay a $30 service charge or whatever because I would still be saving. The guy starts getting aggressive with me and tells me that theres nothing I could do and that they're interested in being fair. Wouldn't fair be letting me rebook through them at the new rate that they set? If I don't get this resolved, I would have not book through them again.

Offender: Orbitz.com
Country: USA   State: All USA

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