Fiji Vacations ~ Melissa Pomeroy
Horrible Customer Service

Their website claims they take the stress out of planning and that they handle all the details of your trip as well as the best rates guaranteed and immediate responses. I unfortunately would have to say this was the opposite service I received for planning our destination wedding in Mexico and honeymoon in Fiji. It was a very frustrating and time consuming process and if I could have cancelled my plans I truly would have. The customer service was unbelievably unprofessional. From the beginning to the end the service provided was inconsistent, incorrect, delayed, non-responsive, unorganized, and inappropriate. Sadly, not one apology was provided for such service.


Offender: Fiji Vacations ~ Melissa Pomeroy
Country: USA   State: California   County: USA   City: Costa Mesa   Zip: 92627
Address: 711 West 17th Street, Suite H-1
Phone: 800.927.1923

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