Celebration suites
Kissimmee Florida worst hotel - Priceline - is not true name your own price

I booked this on name your own price with PRICELINE, Used to be a customer
of theirs, no more after this experience and their attitude. The hotel says
well you paid for these rooms but now the price you paid for is not enough and
you have to pay for almost everything else plus they charge a huge resort fee
and they are not a resort. The bathroom has a toilet plunger in it. I found out
the reason why you have to be a plumber to get it to work. The carpet is old
and dirty, It is not a hotel, but a multi-buildings 2 story motel and PRICELINE
called it 2 star, I wouldn't give it a 1/2 star. some of the lights did not
work, housekeeping what was that, one day got 1/2 the towels, didn't take the
dirty ones. They gave me a credit for the day they did not even come. I was
there for 7 days and let me tell you it wasn't fun. Need ice you will not have
to worry about exercise, same complex but not the same building. Their exercise
room has 3 pieces of equipment and you must get a pass each and every time for
a limited time. The business center does have free internet if you bring your
own laptop but you have to get a pass to use it. If not you pay per the minute
and the service is slow. You have to go to their business center to use your
laptop or pay dearly in your room. Continental Breakfast is additional so we
ate across the street. For the few soaps we did receive in 7 days I was
surprised that we were not charged extra. The steel fixtures are old, rusty and
PRICELINE lost a customer for this "not a chain" hotel. They wouldn't
stand behind their service and I wouldn't deal with a company like that again.

Offender: Celebration suites
Country: USA   State: Florida   City: Kissimmee
Address: 5820 W. Irlo Bronson Memorial Hwy

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