Horrible, Deplorable company
As of right now, I'm on my second, third or fourth sprint joy toy - I've lost count in the excitement - and words can not describe to you the anger, frustration and humiliation that this company has delivered to not only myself but to MANY other fellow sprint "customers" that I am acquainted with. This greedy conglomerate has apparently lost focus on what the words CUSTOMER and SERVICE mean and will seemingly do anything they legally / illegally can to get you off of the phone, transferred to a vacant phone in another department, humiliate you, patronize you, treat you like an idiot, give you a canned, scripted, driveling response while simultaneously doing their utmost best to give you the run around or just simply hang up on you. Not to be outdone is the "service" they offer. Dropped calls, missed calls, dropped GPS signals, duplicate SMS transmissions, lost SMS messages, bug-laden phone software, phone lockups, the single-most pathetic data transfer rates ever encountered from a "cellular-data-provider", spotty coverage, minimal signal strength and last but not least is their most appreciated characteristic - their "we just don't care" attitude. Idiots second to none and they are apparently proud of it.