Awful Phone & Customer Service
We have had Sprint for over 10 years and have always been really happy until May, 2012 when they started upgrading ALL their towers at the same time. The complete lack of customer service is unreal. Every time I call (which is weekly) they give me another excuse or "lie" as to why my service is STILL awful. They make you beg for a credit on your bill...even when your phone is completely unusable. Don't even try their Internet - it's a bigger joke then their cell service. Overall...they don't care about their customers or customer loyalty and I am counting down the days until my contract is up and I can get rid of ALL my Sprint services once and for all. I will happily pay another provider more per month for services that actually WORK!