Aluma Wallet
Terrible customer service

I ordered the Aluma wallet. I was charged for shipping when the commercial advertised it was free. When ordering online I was not given an option to review the order before finalizing it. I immediately called your customer service number and spoke to Heidi. She was rude and just wanted to finish the conversation. She told me there was nothing she could do because the order didn't show and if I wanted to just call back in 24 hours. I went online again today and checked however there's still no track of my order. I want to definetely cancel this order right away as I believe this company is a scam. I have read many reviews and they are all terrible.

Offender: Aluma Wallet
Country: USA   State: All USA

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