Went to place and order for a birthday cake. No one ever ask if I needed help.I had to ask who was in charge of the bakery. Finally a young man looked up and ask what I need? He was very nice. I told him what I wonted and if he could do what I ask? He proceeded to ask the cake decorator. Which is who should have took my order. She looked up and was very nasty and said, I don't know if I can do that and countiue to walk off. The young man didn't know what to say to me. So I proceeded to ask if she could call me and let me know ahead of time if she could put the hello kitty pic on the cake. She snapped at me and said, I said I cant then apologized for snapping. And said im not as good as the last cake decorator. I told the young men thanksgivingsc anyway and left. Do not ever get a cake from that krogers. She needs to find a new profession.