1st: I paid off my Best Buy card and a few days later made another purchase. They claim I did not have a zero balance for the pay period and tacked on over 1, 000 in interest rate fees. 2nd: I went into the store yesterday (7/11/12) to pay off my card for good! using a cashiers check. The manager of the store told me "we don't accept cashiers checks but you can pay with a personal check". I have called the company, spoke with customer service and got the same wrote response from them as from the manager of the store. I feel that Best buy has no care or concern for their customers they are only in it for the $. Sad, sad company!