Tmobile
circle jerk

tmobile s lack of customer service,

examples, after being frustrated, dropped calls phone freezes up, never getting anything resolved, other than upgrading from razor to peal flip to mytouch 3g to samsung galaxys 4g what a joke, everytime they said this will solve your problems with reception and service, one time i washed & dried &folded my cloths, still n/a battery went dead a few times, i called before i went into applebees for dinner ordered dinner finished dinner still on hold, this has been going on for years, its amazing what money can buy like jd power associates ratings, what a joke, one of the first thing they always say is their sorry, could they really mean it saying it everyday ? i have been lied to, misreprestation, about 2 months ago they shipped a phone to mexico, sent me a text saying they shipped my phone to mexico, i called them and said i never ordered a phone, they treated me like i was scamming them, then they never followed up, left me hanging, even tried to charge me the shipping charge to mexico 3 times they said everytime they would credit the shipping, but i still got billed for it, they are very dishonest, and there word means nothing, they tell you you have a contract, even if u dont, i got to the point where i felt and was doing there job, unbelievable they just go thru the motions with out any results, ive been hung up on many many occasions, that tells me they have no sollution, and now stating they going to even downgrade there service to have even more affordable plans, whats next ? they merging with one of the worst carriers att, youve all herd about them even on late night talk shows, about dropped calls, well its only going to get worst, they are scammers and dishonest, and only want your money


Offender: Tmobile
Country: USA   State: All USA

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