Sprint Nextel
Bad service

Novemer 26th I went into store to purchase a wireless aircard for my new laptop. I was told Black friday they were having a special that would credit $200 to your new account if you came in before 10am, and each each the amount drops $50. So Black friday I went in and signed up. I was told I needed to pay a $250 security deposit and that I had to pay by credit card. So I paid it. Later on that day come to find out I was charged twice, so $500 was taken out of my account. I contacted my bank and Sprint about the doulbe charge on my account. I was very polite no cursing and yet I was hung up on 4 times!!! I was told that Sprint charges your account a second time to verify funds in your accout! BS! Total BS! They would not admit fault to their accounting error even after I was on 3 way with them and my bank! So after I was told their "line" I decided I did not want their service. And I cancelled my contract. It is now Monday Dec. 1st and I still do not have my money. I just got off the phone with them again another 45 min conversation, and I still have to wait 3-5 business days till it goes into my account and they will not reimburse my overdraft fees they caused or admit fault! SO fuck sprint straight up their asses without lube!

Offender: Sprint Nextel
Country: USA   State: Kansas   City: Overland Park
Site: sprint.com

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