I went into Fantastic Sams in Moorpark last Thursday (week before Thanksgiving)and had my hair cut and colored by Gail. The color wore off in two shampoos. I went back today to show that all my roots are brassy and look awful. Gail said that I wanted my hair red (where did she get that?I have very dark brown hair.) and that's how it colors grey. She said she would charge me the full amount to fix it. I left very unhappy. Lousy service. Lousy job. I want my money back.