Sephora
Worst customer service of my life

The manager on duty at the Valley Fair Sephora on Tuesday 11/17/2009 at 7pm was so rude! I bought the airbrushing makeup machine at the store but they were out of my color so I ordered online. I got it in the mail and it came broken. I went to return and the manger on duty said its not her problem and she doesnt work for the online store. All I wanted was a fixed makeup pod, i spent a lot of money on this machine. I dont know why the Asain manager on duty was being so MEAN! she told me that if i didnt like what she was telling me that I could go ahead and return the entire machine online... I didnt want to return it, I just wanted one that worked! :-( Now i regret ever buying anything at Sephora.

All I want is what I paid for, a working foundation pod color #6.


Offender: Sephora
Country: USA   State: All USA

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