over a month and counting on claim refund

I bought a large order of computer parts to build my computer over a month ago and one of the parts was lost during shipping. I filed a claim with them and it has still been over a month and counting since I filed the claim and I have called them multiple times and they tell me they lie to me and tell me they will get it done. The customer service experience is awful, they just have a death grip on anything they charge you for and you have to fight tooth and nail to get any kind of refund back even when you don't get the item.

Country: USA   State: All USA

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