Eddie Bauer
Neil Fiske, President and CEO Eddie Bauer Quality and Customer Support Is No Longe

I have had nothing short of a product failure in an Eddie Bauer goose down comforter for which the total invoice amount was $519.39. After a hone conversation with a customer service specialist, I returned the comforter with a letter requesting repair or refund, since they no longer carry this premium product.

Right now Bauer has my comforter and my money since they only issued a credit for $160.06 with no explanation. Finding this unacceptable I have requested my comforter be returned to me, but have not received a response. I am a long time customer of this widely acclaimed "expedition outfitter" and find I am being treated with total disrespect, and not like one of their many customers who pay the bills.


Offender: Eddie Bauer
Country: USA   State: Ohio   City: Groveport
Address: 6600 Alum Creek Dr.
Phone: 8004268020

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