Home Depot
PROTECTION PLAN IS WORTHLESS - Frigidaire Dishwasher - Home Depot Protection Plan

The service provided by your Protection Plan department is absolutely pathetic. I purchased a dishwasher in June 2013. I called in January to file a claim and request service. I provided several phone numbers - home, work, and the phone number for the tenants where the appliance is housed. I was told that service technician would contact me to schedule an appointment and I NEVER HEARD FROM YOU AGAIN! I called back today and was told they tried to call and were unable to leave a message. THAT IS A LIE - ALL THREE PHONE NUMBERS HAVE VOICEMAIL AND THEY DID NOT LEAVE A SINGLE MESSAGE FOR US.

I asked to speak with a supervisor, and was transferred to a person named "Rose" who is a horrible representative of your company. She is rude and unhelpful.

the $50 paid for the protection plan is a worthless rip off. I am demanding an immediate refund of the $50 paid for this LACK of SERVICE!


Offender: Home Depot
Country: USA   State: All USA

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