Optima Cigs

I ordered a trial sample of the cigarettes last December. I did not order any additional cigarettes because the sample produced my nauseas.
However, I did receive a complete box on 1-20-2013, and I returned it on 1-29-2013 through a UPS authorized service to the company intact requesting a refund. I called them many times but my calls were never answered nor my messages returned.
In March I decided to dispute the charge and requested Citicards help because I paid with my Citi Visa Card. Citicards has just informed me that Optima Cigs has refused to reimbursed me because they supposedly never received the cigarettes back.

Country: USA   State: Florida   City: Tamarac   Zip: 33309
Address: 3690 NW 53rd St., Suite 108
Phone: 8552853244
Site: www.optimacigs.com

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