Light Exports

I couldn't be more appalled with this company.
- First they send me the wrong product.
- Then I try to call them multiple times and couldn't get through because they have a Magic-jack line and it wouldn't go through. And when it did, I left 3 messages over a 2 week span and they never called back or answered the phone.
- FINALLY when they answered their e-mails THREE days later, they argued with me about the product! Saying this is better than what you ordered (when it really wasn't) and then kept asking me to send back the product without providing me a pre-paid address label.
- They continued to argue with me for 3 more e-mails and then finally sent the pre-paid return address label.
- All this happening over a 2 week period, I put in a chargeback report into my credit card a week before and when light exports found out they wrote me "What is wrong with you? Why did you open a chargeback with your credit card? Unbelievable!!!"

I will NEVER go with their company or their sister company EVER again!!!

Country: USA   State: All USA

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