I contacted Yahoo Support which was a 1-888 number as it turns out, very similar to PC CARE Experts. I thought I was talking to a Yahoo technician. I told him my email account had been hacked. After 30 minutes on the phone and running diagnostic check on my computer using LogMeIn to remotely connect to my computer, he suggested PCCARE Experts and connected me directly to them. They used LogMeIN to access my computer, spent an hour on my computer and said it was all fixed. I paid with a credit card online. I'm in the process of disputing the charge right now. A friend alerted me to this scam.