I ordered a pair of boots from this website via paypal on 10/4/12. I never received an email confirmation but on their website it states fast shipping within 48 hours from purchase. I waited a week and submitted a status update request on their website since no phone number was provided and never got a reply. On 10/18/12 I received a small envelope from China with a dish sponge. I didn't think anything of it but I went ahead and filed a complaint through paypal and playbeautyme.com replied with a tracking number stating my boots were delivered on 10/18/12. Just beware of this website! It is fake! They will send you some bogus item and claim they mailed you your $144.00 boots! Anyways, I got my refund from Paypal but it was just a headache.