ordered a free sample of bellabrite they charged me $1.03 and a charge $3.87 then I noticed a charge of $78.41. I called them about this charge and also to cancel my account during the trial days. Also I was not happy with the product. It burned my gums and all my teeth hurt. I was told they would credit my account and if I kept the product instead of mailing it backthey would onlycharge me $19.95 I agreed. I called today 2/29/12 and was told I was not getting my $78.41 at all. Can someone help!