Do NOT Order from Poolcenter.com

Unless you are in no hurry for your swimming pool supplies, DO NOT order from poolcenter.com . Their website says that orders will ship in 48 hours during peak season. We ordered two parts for our pool and it was over 2 weeks before they arrived. The first time we called, after 1 week, they could not even tell us if the order had shipped. After their checking, it had not even been processed. 4 days later when we called the order had not shipped and after our protests they agreed to free shipping (which was $20 to ship 2 light weight parts from Virginia to Ohio regular shipping). Finally, the parts arrived. When you call to check on their order, it appears they only have one person because it took over 20 minutes of being on hold each time before we got a response. We will shop around and read reviews next time but will not order from Poolcenter.com.

Country: USA   State: All USA

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