express scripts lette

very unhappy with second letter telling me as an Express Scripts member i can come back & get my prescriptions filled there again...Especially when i CAN'T. Only certain plans allow you to go back. I feel this is misleading, and could cause a lot of people to waste their time & effort on something they aren't able to do. I wasted 25 min on a day that time was tight because i was told i could once again go there. ( according to Walgreens)There needs to be a disclaimer telling people to check with their plan administrator to make sure ...The commercials aren't any better, same situation.Now, I'll NEVER go back there, for anything...and as for the survey...please...what a joke!

Offender: Walgreens
Country: USA   State: Wisconsin   City: Janesville

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