custom vinyl graphics
terrible customer service, hard to get refund

My order was printed incorrectly after weeks of slow email responses to have them fix my design. Once it finally arrived, the item was printed incorrectly by (1) being totally the wrong color, and (2) The printing was garbled, not lined up like my artwork was. When I questioned this, they tried to tell me that the color was my fault. I had even sent them the CYMK color codes they requested, the proof I recieved was in the correct color, but they printed it wrong. They swore up and down that it was my fault. Their customer service is terrible, and Dale is extremely short and rude in his interactions. When I told him that it was printed out of aligmnent and order, not at all like the artwork I provided, I got a snarky remark that I should "find someone who is comfortable with a ruler" What a jerk. Do yourself a favor. DONT order from them. They are overpriced, and have no customer service skills. STAY AWAY! I still have not gottem my refund, and may have to dispute with my credit card company, .


Offender: custom vinyl graphics
Country: USA   State: All USA
Site: customvinylgraphics.com

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