Damaged freight

I shipped a package via UPS Freight containg automotive body panels. They managed to crush my package, destroying the contents. I filed a claim and received a letter stating the claim was denied because the damage "wasn't that bad" . Wasn't that bad??? it was totally destroyed!!! Now I have a very unhappy customer and in a struggling economy us small business people don't need unhappy customers, espescially when it's not our fault.

Offender: UPS
Country: USA   State: Pennsylvania   City: York

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