sears home services
Sears repair Tech never showed up,very unprofessional

Sears repair service , I made an appointment for a Sears Tech to come repair our washing machine . They gave a time window for the tech to be here ( 8 am - 5 pm) . I wasted my whole day waiting for the Tech to show up and not even a phone call! I called customer service every hour after 5 since he didn't show up and they said he will be here ASAP. I heard the same excuses every time I called . So the time still passed and still a NO show for the tech, he never made it here! I have never had such poor business and unprofessional ! What a shame !!! I wished I could fire someone .....

Offender: sears home services
Country: USA   State: All USA

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