incredible service

I phoned Amazon about a minor problem with my Kindle which I had bought in Nov2014. From my phone call of /- 7min until I received my replacement kindle was 5days and that includes a hold up at customs in SA.
They send me an e-mail with the relevant info, packing documents to send my old kindle back with ups.
Now that is service, what a pleasant experience.

Country: USA   State: All Country   City: Fernley

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