Star Vista Entertainment (Time Life)
Insufficient trial period time

I ordered an item on Nov. 22, 2013
It was billed for this item on 12/16/13 by DHA &Time life on 12/16/13
I received the item on 12/17/2013.
It contained a "Welcome Package" available to me for a 30 day trial period
I was charged $24.95 on 12/30/13 just 13 days after receiving the "Welcome Package" Not 30 days after receiving it for review which would be 1/29/14.
I called to cancel on 1/2/14 #11754 and asked that $24.95 be refunded.
I was refused by Regina and her supervisor Jasmine. They were including the days I did not have the item.
I've written twice to the address above; in KY. but, they did not respond.
Interesting: I was billed in VA. Complaint # in CA. Company is in KY.


Offender: Star Vista Entertainment (Time Life)
Country: USA   State: All USA
Address: 1226 Aviation Blvd Hebron KY 41048
Phone: 8009507891
Site: www.timelife.com

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