Shell - Waynesville MO
Poor Customer Service - Rude, Immature and Unprofessional!! Shell - Waynesville MO

Poor, Unprofessional Customer Service on the night shift!! These 2 girls working at night are the rudest and the most unprofessional I have ever came across. I have had more bad encounters( at least 4 ) with one girl. She has mocked me and other customers in the store at the same time. So RUDE!! She voices her opinions out loud ( none positive ) when all she should be doing is ringing up prices, be courteous and smiling. I am a director and hire staff as well. From what I've had to deal with with these two on numerous occasions is insulting. I would rather drive 10 extra miles round trip to BP to purchase gas than drive the 1 mile from my home!! Until this problem is addressed by management/ownership these two who run the store at night will continue drive customers away!! I have lived here 30 years and I have never seen anyone so blatantly rude as these ladies. I will be sending this complaint higher up as well.
--- Day shift employees are wonderful!! The way a store should be ran.
--- On a positive note,...the chicken fingers are great!!!


Offender: Shell - Waynesville MO
Country: USA   State: All USA
Address: 26075 Hwy. 17 Waynesville MO 65583

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