Avis Rental Car
Its a Eip Off

I hired a car from them at Gatwick Airport, got a puncture, small tack in new tyre, was charged for a NEW tyre on returning the car, Ok I would agree £20 or £30 for a puncture repair, but a NEW tyre ? , sure if it was Torn or split or otherwise unrepairable, in short the Customers pay for their fleet to have new tyres throughout the life of the Vechile.when renting I was told told that the included Insurance was usually sufficent, as it was call Damage Insurance I was happy with it. Never was I told I would have to buy a new Tyre if I suffered a Puncture. A mistake I will not be making agaian. I suspect the Company repairs these Tyres where possible an reuses them , after all it cant be very GREEN to dispose of an almost new Tyre each time a puncture occurs. For me its just a Rip Off. Its possible that most Companies operate this System. I should have had the tyre repaired myself and said nothing, would have cost me £12 at my local Garage. Do they replace each Car when it runs out of Fuel and charge you for a New Car ? No thought not. Oh I forgot there was also a £ 20 Admin Fee, I asked what admin was involved, they did not know.

Offender: Avis Rental Car
Country: USA   State: All USA

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