Bad experience with Sears Repairs - washing machine

I have used Sears several times in the past, but this last time has been a nightmare.

They missed 2 appointments and they ordered the the wrong part.

It is very difficult working with them over the phone.

They did finally offer me a small refund, but It has been 3 months and I am still waiting for the waster to get fixed.

On the plus side the technicians have been very nice.

Offender: Sears
Country: USA   State: All USA

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