As most of these other reviews state, Webwatcher will work for approximately a week or two before a virus software update wipes out its abilty to record data. I have even purchased the automatic update service for a total cost of around $140. This does not help. You would have to access the computer every couple weeks to try to perform an update, and even that might not work, as it didnt for 2 laptops I was monitoring. Customer Service is a joke. They simply suggest re-installation of the software and that doesn't work either. Then, then suggest buying a new version for $100, and that will only work for 3-5 days before the same thing happens again. DO NOT BUY this program. NO REFUNDS, NO SERVICE, NO DATA MONITORING! TERRIBLE!