Climber.com
Avoid like the plague

Signing up was easy, good sales pitch, innovative approach. Lured by a 30 day money back garantee I signed up, and trouble began right away. Access to the site apparently is convoluted enough that several PC's I have used to sign on are denied access due to too many reroutes (and apparently back to the original page) based on the error message I read. And when I tried to cancel inside of 30 days I was told that the only way to cancel was through their website, which (ironically) is not accessible. Is anyone else seeing this problem? When I contacted them directly (email) their response was short and to the point, if you can't cancel on line then we are charging you (and refusing credit your account). So, how can I cancel - if their system doesn't allow access? This is potentially a sham, and their unreasonable interaction regarding cancelation is pointing further that way.

I am awaiting resolution today, and if they can manually cancel and credit me, I will pull this review, and it if not, I'm pursuing higher level actions and if two more have experienced the same as me will pursue a simple class-action to protect others. I"m not so worried about the $39.99 as I am about the way this company apparently operates. Buyer beware.


Offender: Climber.com
Country: USA   State: All USA
Site: climber.com

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