AOL
I have been constantly disconnected from the internet

I have been constantly disconnected from the internet. My computer is set up properly. AOL just wants to reset computer settings. I have several times, and most of the time I can not even use the net after they change them. I must change everything back.I have called AOL on Febuary 3 2000 to complain, nicely I am not a rude person just angry.The customer service person hung up. I called back spoke with a women told her what happened, I asked to talk to a manager I was told their was none their to talk to. I was told they would call me. Well its know Febuary 12, 2000 no one has. I have constantly complained and filled out online reports. I never get any response, but the lines are being worked on.I am frustrated I pay $21.99 a month for unlimited service, THAT I AM NOT GETTING.I have AOL since June 1999.I am in the final month. I will not renew another month. I have prodigy now for 2 months and I have no problems.I feel I should be paid back all the money I paid them.


Offender: AOL
Country: USA   State: All USA

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