The sunglasses were sent in the wrong size

The sunglasses were sent in the wrong size, a scratch to one of the lenses and a non genuine Armani Case that did not stay closed. I received many time wasting email replies which bordered on being sarcastic and contradictory. If I had known that "SmartBuyGlasses UK" are based in HONG KONG I would have steered well clear as Trading Standards in the UK will not apply to Hong Kong. Non existent customer service but just smarmy emails designed to throw you off track and waste your time. Be advised to avoid these sharks, and I wonder how many of the five star reviews are put up by their very own staff? Still no refund received and don't be deceived by any smarmy reply from them thanking me for my patience and feedback...

Country: USA   State: All USA

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