Groupon.com
I contacted Groupon twice now to ask for a refund since the merchant was not able to follow through on their offe

I have used Groupon for couple years and had not been disappointed until now. I purchased a voucher for group couples massage class end November. I had checked the website of Stonewater Massage and read that their group classes would be offered Tuesdays, Thursdays and one Saturday a month. After purchasing the Groupon deal, I called to reserve a spot in the class only to be old that they were only offering it on Wednesday that month. I was told I would be called in couple weeks and there would be a class next month that would be on a Tuesday or Thursday. I never received a phone call. When I called back after few weeks, I was told they are only offering the class on Wednesdays which I can not make.

I contacted Groupon twice now to ask for a refund since the merchant was not able to follow through on their offer. I did not receive any response. It's been very frustrating. I've had to dispute the charge on my credit card.


Offender: Groupon.com
Country: USA   State: All USA
Site: groupon.com

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