Best Buy
Horrible Customer Experience and Delivery

The company misled about lead time. They shipped the items out separately and the slowest delivery possible. The customer experience was horrible. Links for tracking didn't work - they were directed to the wrong carrier the items were sent with. Lead times for processing were originally shown to be 0 - 1 days and then after a day were updated with 5 - 7 days. Customer service was not helpful. It was hard to find a way to email or send in an issue on the order. When I did email I got no response.

Horrible experience from a customer perspective. Don't shop with Best Buy.


Offender: Best Buy
Country: USA   State: Minnesota
Site: bestbuy.com

0 0
Information
Users of Guest are not allowed to comment this complaint.
Please register on our website, it will take a few seconds.