Lost Data

This sham of a company lost all my data. One day is was there and the next, it was gone. All that was left was a directory structure. All the files were gone.

Online Storage Solutions is a pathetic joke. I get the impression that Stephen Bennett is running this operation out of his bedroom. I don't know if that is a real person or just an email name.

Emails to Stephen were replied to with stall tactics. He asked me several time what server I connect to. As if he didn't know that. It soon became apparant that the data was gone, and OSS could not get it back.

On my last email I demanded a refund as if that was any consolation for lost data. That was the last I have heard from OSS.

The bottom line is that this company is a fraud. It is a rediculous little hobby operation, pretending to be a real company. They do not belong in the storage business. They do not have the expertise. Imagine if Google routinely lost people's data and then did nothing about it.

Stay far away from this worthless operation. If your data has any value, do not put it with these incompetent nubes. Sometimes you get what you pay for. OSS is cheap, but the service they provide is worse than worthless.

Offender: onlinestoragesolution
Country: USA   State: Oklahoma

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