Totsy.com
While the deals are great the customer service is lacking behind and do not even get me started on shipping time

This is my second time ordering from this website and while the deals are great the customer service is lacking behind and do not even get me started on shipping time. The first time i ordered it took me about 3-4 weeks to get my order. The second time i ordered was at the end of July and today is September 5th and i am still waiting on my order. First On the website it said my ship date would be August 20th, abt 3-4 weeks after i placed an order. i thought it was too long but decided to wait anyways. I waited until Aug 24th and send them an e-mail asking where is my order, only then i learned that out of the 2 pairs of shoes i purchased only 1 pair was " ready" to ship and the other was not fulfilled by the manufacturers! I wish they would have told me that from the very begining so i would not be sitting here and waiting on these shoes when they where never even going to ship to me and I STILL HAD TO CALL THEM TO CHECK ON THE STATUS. After that they said ok we will send you the one pair that is still available. This waso n Aug 24th and i am still waiting on my shoes...


Offender: Totsy.com
Country: USA   State: All USA
Site: totsy.com

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