HP Pavilion Desktop
wouldnt stand good on warrenty

I puirchased a hp pavilion desktop. It would not connect to the internet.I was on the phone nearly everyday for two weeks or more trying to get them to take it back. Al they did was give me the runaround. We went over it aboutfour or five times or more with technical support when it still wouldnt work they told me twice they would come and get it to service it. Then they refused saying I could purchase another warrenty. I asked them why should I when they won't fix it under the one its under now.They tried to discourage me by telling me it would be gone for a month, well waiting a month was better than having a faulty computer. They also refused to take it back twice. I finally told them I would contact another source to resolve the issue, they didnt seem to care. I have never purchased anything but HP products nevr again. They will not make good on their warrenty.

Offender: HP Pavilion Desktop
Country: USA   State: Ohio   City: clakssburg

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