Last year I ordered a product online from Serengeticatalog.com. The product was fine, but ever since then I keep getting promotional e-mails from serengeticatalog.com. Despite going through the process of removing my name from their mailing list multiple times, the e-mails keep coming. I've tried to sending them e-mails via their contact page, but they won't accept e-mail without an accompanying order number (can't fake one either). I've tried calling their 800 number, but I can never get through to a live agent. What gives?