Best Buy
Some supervision is certainly seems to be needed at the Skelly store

I went to the Best Buy store on Eawst Skelly Drive to look at televisions. It took soome time for a clerk to come buy. After a young man contacted us after requesting him to do so, he reviewed the tv options for us. We went home to think about these. We returned the next day, October 20, 2011. Again it took sometime to find a clerk. As I came into the store several employees were having a good time yelling to each other, one even climed on a desk to look over a backdrop at the cell phone counter to engage other clerks verbally. We had to again find a clerk.

Finally a contact was made. This young man suffers greatly fom some sort of hypertension. He had some object tied to a cord around his neck. He was constantly twirling it in from of his face. ZZZZZI finally asked him to stop. We did select a TV and purchased it. We thought we had asked the right questions that would allow is to take the TV home, plug it in and see the upgraded TV (direct TV). We did get it working with; the same quality as the old one. As we inquired around we found that several steps had to be taken to get direct tv quality on the screen.

I retured to store to experience the same chaos as the night before. Clerks more interested in visiting with one another than servicing customers. I left the store and went to the Best Buy store at 71st and 169. A very knowledgeable young man answered all my question about how to get the tv showing the direct tv quality. A vast difference from the store where we bought the Samsung tv. Some supervision is certainly seems to be needed at the Skelly store.


Offender: Best Buy
Country: USA   State: All USA

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