Personally I think this is an extremely dodgy company

DO NOT GO NEAR THIS COMPANY! I ordered my son a car bed from Lynda Marconi, paid over the internet, money was taken the day I ordered the bed. The lead time for delivery was 2-4 weeks. After 4 weeks of not hearing from them I tried to contact them - I couldn't speak to anyone as they never answer the phone! I tried emailing them - and I had a reply two days later to advise me that the bed had been damaged, so they would order me another one, which would take a further 4 weeks but they would pay me compensation of £35.00 on delivery of the bed. Another 4 weeks past - no contact - I phoned the company, no answer. I emailed them, no reply. After 12 weeks, one day I phoned the number none stop until someone got fed up and answered the phone. I was told that they would find out about my order and phone me back, no call back! So I emailed them, they finally advised me that the second bed had also been damaged and that they were cancelling my order as they could not fufill it - they would refund me the full amount which would take 5 working days! Didn't receive the refund, luckly I paid by credit card and contacted my credit card company. Customer service is absolutely shocking, they don't even answer the phone using the company name. Personally I think this is an extremely dodgy company - DO NOT PART WITH YOUR MONEY!!

Country: USA   State: All USA

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