Aol Fraud department
Jenny, Supervisor Aol Fraudulently charged my company $246.40 for 18 years = $4435.20. Admits fraud but only returns $1228.20

In 2008 I sold my business. On 1/22/2011 I found a charge on my old banking account for $246.40 from AOL. I did not recognize the charge so I filed a fraud claim with AOL. AOL researched the account and said that the charge has been ongoing for 18 years. I could never remember signing up for any service with AOL. I asked them to show me a document authorizing this charge. After 3 weeks of investigating my claim they admitted that Fraud had been associated with my account but would only return $1228.00 leaving $3207.20 UN paid.
Now I know I am going to sound like a fool for not noticing it sooner but thats beside the point.
My bookkeeper thought it was an advertising charge and never asked me what it was for
I could have bought a computer with some AOL trial but I never used any service from them.

This company blatantly ripped me off with no explanation and is giving me no answers except it is there policy to only go back 5 months for any Fraud reimbursement. Do I have any recourse?


Offender: Aol Fraud department
Country: USA   State: Virginia   City: Sterling
Address: Po BOX 65580
Phone: 8005755211
Site: Unknown

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