Vision Direct
gift card promotion

Vision direct was running a promotion where you receive a $50 gift card with a $100 purchase. I made the purchase and received the contacts but did not receive a gift card. I emailed customer service, they replied within a day saying that my order did qualify and they have put a request in with to send me the gift card number via email and that I should expect it in 5-10 days. I allowed 3 weeks to go by and emailed them again. They replied a couple of days later saying that they would look into it and get back to me. After 2 weeks and not reply I emailed them again and received no response. I have emailed every week now for about 4 weeks and they are not replying to any of my emails. I used to like this company but this is very bad service and I will not be buying anything from them again.

Offender: Vision Direct
Country: USA   State: Michigan

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