Smile Care Dental - Concord, CA
Billing practices

Run away from them, like from a plague!

They just mean business, money, billing procedures with no coverage and plain disrespect in broad daylight. They make you wait and be seen by several "specialists" just to get the most out of you. You never know what they are really billing you about.

After a few appointments I couldn't stand it anymore, so I didn't come back. Well, they sent my bills for collection, without I even knowing my insurance didn't pay what they asked for! Smile Care supposedly sent me statements, but when I started receiving these harassing calls from the collectors I inquired only to learn that my address was wrong in the Smile Care system, what a convenience! Now the collection agency (AWA in Los Angeles) very offensively tells us that we only can pay, that we have to ask questions to Smile Care. Needless to say, Smile Care doesn't care and send us back to AWA. I have no doubt these two businesses have played this game out many times before.

I have submitted several complaints to the Federal Trade Commission. They are not going to get away with it again!

Stay away and spread the word: Smile Care doesn't care!


Offender: Smile Care Dental - Concord, CA
Country: USA   State: California

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