CVS Caremark Mail In service and phone customer service complaints
I sent in a script with form the end of August 2013. They sent me back the WRONG med. I contacted by phone and they sent me a return bag for med and mailed immediately. I still have NOT rcv'd my med - one b.s story after another b.s story - finally told yesterday Oct. 6, 2013 that since pharmacy has not yet rcv'ed med, they will NOT send me the med I need! TOTAL INCOMPETENCE!!!