Simply Positive Supplements
Failed shipment, item stolen, no refund

I ordered a temporal thermometer from these guys through Amazon. The item was incorrectly listed as delivered on the tracking information, so I contacted the post office. The post office said that the package was actually delivered 5 days after the date listed on the tracking report.

I never received the package, and was advised by the postal service to report it stolen with the local police, which I have done. Repeated emails to Simply Positive Supplements asking for a refund or a replacement have only resulted in inane responses, i.e. "put a note on your mailbox," and "you should file a claim with your renters insurance." My name, apartment number, and location of my apartment are all listed on my mailbox, and that should be all the information required for delivery.

I have had to file a claim against them with, and have advised Amazon to no longer use them as a supplier, as their customer service is clearly not interested in resolving the issue. I am currently out almost $30 as I wait for resolution from Amazon.

Don't buy anything from these guys unless you want to have to spend hours bouncing inane responses across the internet. Here I am, over a week after I was supposed to have received my item, and I have no item, and no money.

Offender: Simply Positive Supplements
Country: USA   State: All USA

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