Furniture & Equipment | Complaints and Reviews

Activated Decor
Activated Decor Sells TV Lifts That Are Defective and Refuses Returns or Credits

This company, Activated Decor, sold me one of their TV lift that was defective and everything about their product and service was awful. Basically their TV lift turned out to be complete junk. On top of their product being woefully bad, they refused to give me a refund or credit after I returned their product to them. This type of business behavior is truly unacceptable in that they operate like con artists. They perpetrate fraud and traffic in deception. Activated Decor is a very despicable...
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Conn's
LIES, CHEATING, HORRIBLE SERVICE

Chris acting GM, at Tempe AZ Mills Conn's was SO nice and helpful with my credit app and furniture purchase. Unfortunately every word out of his mouth is a lie, Conn's provides OPTIONAL insurance on the sale, Chris presented this insurance to me as INCLUDED & had me sign for it. Upon getting home and looking over my contracts, I realized that Chris took advantage of me and added about 300 unnecessary charges to my tab, 300 that will be subject to a 25.99% finance fee! Chris also sold me my...
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Price Busters Furniture
Delivery Exactly on Time

I and my wife needed a dining room table and chairs. I drove to Price Busters Discount Furniture Store at Golden Ring Mall. We really liked their Oval Glass Table and 4 Chairs Group. It has a nice contemporary look and includes comfortable chairs. The product was great and was available at competitive prices. The staff members were professional and were quite knowledgeable and readily answered questions I had about other items. The dining room set was delivered exactly on time and I also got a...
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IKEA Singapore
Ikea poor custome

I am disappointed to see an appalling customer service at a big, trusted store like IKEA. I've been shopping there for many years, spending hundreds each time, sometimes thousands. I recently bought a cabinet from IKEA which was delivered and installed yesterday. I told the deliverymen it was meant for the storeroom. Regardless, they proceeded to assemble it in the living room, then upon completion told me it's too large to go through the store door. When asked why they didn't set up in the...
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HH Gregg
The worst customer service ever - Serta Adjustable Bed

To make a long story short I my son purchased a 5000 dollar bed that I recommend to him from HH Gregg . The delivery department refused to carry it up a short flight of stairs. When I got involved to help my son the regional manager told me to go screw myself. I will be closing my account and recommending that my son does the same. I wonder if Serta realizes that this kind of customer service is attached to their name....
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Ashley Funiture
Ashley Furniture, the worst store ever!!! - Ashley Furniture

I bought everything from them and they said it will be delivered in about two weeks. I said OK. Then few days before delivery I got a phone call for delivery confirmation. They did not deliver them in the date (Wednesday, Jan 15, 2014) and time they confirmed with me and said we deliver everything about 3 hours before the confirmed delivery time. Then I called them and told them about their mistake, they said they will deliver them on Friday Jan 17. Guess what happened on Friday, I get call...
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Price Busters Furniture
DON'T BY ANYTHING FOR THOSE PEOPLE!!!!!

Please don't believe that people, they are so pleasant at the beginning bud after you pay for all your furniture it's just starting the hard time ever, to get your stuff delivery and a good condition. There are charge double for all my stuff we are agree for the price before, the take more than one month to delivery a lot of stuffs, the toke my money no exchange my chair and don't give my money back!!!...
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Ashley Furniture
Ashley Furniture dark brown leather type sectionalExample: Sears broken washing machine

I purchased a dark brown leather type sectional 2 years ago. The leather is completely peeling everywhere . Looks horrible. Underneath is some type of fabric. Almost looks like the leather was sprayed on. This is the worst piece of furniture we've ever owned. I am concerned about my young children and grandchildren getting pieces in their eyes/mouth. Would appreciate some type of replacement. A.Morris...
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Surplus Furniture Warehouse
Furniture Sucks

Bought furniture from Surplus Freight in 2009. Purchased a queen bed, which turned moldy within a couple of years. There is almost nothing left of the dresser I bought - there are 3 out of 6 drawers left. The nails that hold this piece of junk together pop out and the bottom of the drawers are lined with cardboard that collapses with the least amount of pressure. Try putting more than 2 T-shirts in there. The nightstand isn't too bad, but the top of it is starting to peel off. I also had to...
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Price Busters Furniture
Price Busters Discount Furniture

I%u2019ve always had a thing about furniture that is functional and affordable. I kept looking for new furniture in different shops in my area, but I never found those up to my satisfaction. Then, I found Price Busters Discount furniture Store. They had the best furniture in the price range that suited my purpose. Their discount furniture range is simply amazing and it is a total steal to buy products from their store....
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Zen Bedrooms
ZEN may be a scam and I may be out over $500 - Zen foam mattress and box springs

Unless you are always home and ready to stay there for your mattress to be delivered, I would not buy from this company. This is in regards to customer service%u2014their products could be great but I may not find out... In short, although I contacted them multiple times to try and schedule a delivery time, I received no word about my delivery until THE DAY OF when I was on my way to work and I now I have idea if my stuff will be stolen when I get back or what (I just moved into a new building...
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Samson International Furniture
Midland King Size Bed Scratches - Midland King Size Bed

I have bought Midland King Size bed from Costco last week with 3 large carton boxes, Large single piece Headboard, Large Footboard with Storage and railings and slats. After spending $750 dollars amount in purchase and renting a truck to carry huge boxes, I was disappointed to see that footboard and head board had some scratches. It's just a pain loading and unloading such huge boxes with minimal help. I just could not tolerate it occupying my front living room with these boxes, so took help of...
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Infurn via Groupon
Infurn - dreadful customer service, no delivery - Ghost chai

I ordered a Ghost chair in August 2013 In November I received an invoice that said the order has been 'fulfilled', but the tracking page on the website was blank. Around 13 December I called Living Design in Madrid and spoke to a very helpful lady (or so I thought) who was aware that the tracking page was blank (so why not fix it?) and who told me the chair had been despatched and should be delivered either week commencing 16 or 23 December. Still no chair!!! I have sent several emails, both...
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Price Busters Furniture
Price Busters Discount Furniture

My experience of shopping at Price Busters Discount Furniture Store was marvelous. They carry the latest styles and have some great finds for those living on a tight budget. I really liked their easy to navigate website that includes all comprehensive details about every furnishing without any hidden charges. The products come with exciting discount offers and deals. I placed order for a table and four chairs for my dining room. I was surprised to receive the products within a few days and that...
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