Electronics and household app. | Complaints and Reviews | Page 3

Extech Instruments
Amazing service/support on electronic equipment

I recently had a malfunction on my water quality meter and urgently required a service. I contacted the service center and was told that I would receive a new unit free of charge. I work in South Africa and the unit was delivered within 3 weeks from the USA. Unfortunately, I gave the wrong unit number (my mistake) for my water quality meter and received the wrong unit. I then contacted the service center and asked if I could send the unit back. Their response was that I shouldn't worry and that...
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Toccos Custom Sound Inc
Feel Cheated

Horrible experience. They put in cheaper stuff than I agreed to buy and was charged for! they put used stuff that came out of a demo model and charged me over manufacturer retail brand new price! Didn't find out until after I paid and they refused to do anything! Asked for the boxes and they said they don't " hang on to those in this business" shouldn't the stuff you put in my car have had the boxes!?...
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Samsung
Cash back - smart TVs

This was a query into receiving a cash back offer for the purchase of Samsung products. The promotional offer was rejected after receiving the products, this was questioned as they had taken my order date as purchase date and refused cash back even though I did not receive the products until 3 weeks after order date,a request was made for an appropriate response with on the rejection, no appropriate response was made just an email with attitude. Do you want to bother replying to this one???...
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Samsung
Samsung consumer complaint

I bought the phone on 23/03/2013. On 06/01/2014 the whole display has gone. At once I carried it to the nearby service centre, where they told that the board is to be replaced. But they told it will take atleast 10 days to replace. I am totally upset with this kind of service. How can I wait such a longtime to get my mobile back? All my work has totally collapsed. I did not expect this from a big company like Samsung . Please help me to get my mobile serviced soon. Mobile number 9445417632,...
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Samsung
Samsung top load washer - Samsung top load washe

My year and a half old Samsung top load washer (bought form Lowe's) broke down with an error code 3E. They connected me with USSi repair. After a series of mishaps with the bureaucracy of the illustrious ticket number, I finally saw a repairman 31/2 weeks later. He fixed the washer only to have the code return within minutes of his leaving. It took another 2 weeks to get him back here. I had to jump through all of the Samsung and USSI hoops. He returned and worked on it for 6 hours deeming it...
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Keurig
Keurig will not turn on - B65, special edition brewe

I am quite disappointed in the Keurig Company. I have had my brewer for exactly one and a half years. It will not power and all I'm told is it is out f warranty. For the price, the warranty should be longer or some type of repair service should be available. I was offered a discount on a new brewer but again no option of an extended warranty on a system that has a poor life expectancy. Keurig really should do better!!...
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Samsung
Poor customer service center in annanagar - SAMSUNG GALAXY S DOUS.

Last few days(23-12-2013) before i gave my mobile for services. But not yet i didn't got my phone. Lots of time i call them there some hesitation replay. finally they call me to get my mobile on Saturday(4-01-14) then i went there today(Monday) After they told me to come the day-after!!seriously waste of my time. I seriously going to drop this product. I never buy this product at any more....
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Samsung Austin Ltd LLC
SAMSUNG cracked dryer drum - Samsung Washer and Dryer Top of the Line

Bought a SAMSUNG 7.4 CU. FT. 11 cycle dryer Model # DV330AER/XAA S/N Y0A454BZ200359X 07/17/2010 from Best Buy without an extended warranty. Well recently the dryer has been making noise like shoe's tumbling in the dryer (I have never run shoes in the dryer), I started looking at the drum and discovered a crack along the dryer tub seam. Looking on the Internet it appears that other people are havering the same issue with cracked tubs. This is a major issue that should have a recall or...
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LG Appliances
LG LIFE IS NOT GOOD

On 23 On December my LG Refrigerator Model No. LFC22760ST stop cooling. I contact LG customer service,not sure if this is in Canada or South America.They told me to pay a flat rate 242.95 CAD to fix the refrigerator and they send after a week a "technician" from RBC Inc.He came in with a screwdriver and changed a electronic board that was changed 1 year ago.He ask me to call them back if the fridge is not working. i call them back and he return after another week to tell me that the fridge has...
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Samsung
a scratch on my lcd screen - samsung note 2

My samsung note 2, had a garble sound that is why brought to the samsung centre ay sm north edsa philippines. After a week i got my phone since i needed to wait bec. The speaker was ordered. When i was checking my phone i found a scratch in the middle which was not there when i handed my phone to them. It was not even in the list when this lady checked my phone before i left ot to their care. The technician, the lady who accepted my fone with no scratch and just the garble sound and their...
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Samsung
SAMSUNG washing machine, Model DMT 400RHSXAA - Samsung Dishwasher Model DMT 400RHSXAA

I have a problem with Samsung and with Lowes. My family purchased a dishwasher from Lowes in Portland OR in August 2013. While nothing is broken and all functions well with our dishwasher, the dishwasher does not actually wash dishes. Samsung Washing Machine Model DMT 400RHSXAA Purchased from Portland, OR Lowes, August 2013 for 449.99 Under manufacturer%u2019s warranty I have spent what are now hours of my valuable time re-reading the manual, loading and unloading dishes, and having to clean...
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Keurig
QVC - Poor Customer Service on Keurig Order - Keurig

I purchased a Keurig as a present for my daughter recently. It was supposed to ship with 100 K Cups. The machine arrived but the K cups didn't. I called QVC and they assured me that they would be sent right away. After two or three weeks, the K cups had still not arrived. I called QVC back and they informed me that a notation in the file stated "Corporate" said that there was a false bottom in the box and the K-Cups were in the box. Of course the box is now long gone as it has been three or...
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Best Buy
TERRBLE CUSTOMER SERVICE - Apple Ipad mini

In my experience buying an iPad mini at Best Buy I was extremely disrespected by a Best Buy employee. I went to buy and iPad mini and when I asked the lady to go get it for me she stared at me for 30 seconds and then I had to tell her I need her to go get me just the a iPad mini, then she went and got it for me. I asked her to put on the screen protector as I get a case for it. Then she stared at me for 30 seconds again then I went for the case but then she said she has to ring me up first. So...
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Samsung
samsung galaxy note 3 - samsung galaxy note 3

I have bought the phone for only 2 months and I have been to the samsung centre 7 times to fix the phone. The only solution I have is to FORMAT the phone and change the MOTHERBOARD. This really make me sick. I have to work and I been paying the parking fees and all the way to KL lowyat just to re format the phone. I have called samsung today and I am still waiting for the reply to change new phone. My phone now has become ROJAY now. Samsung have change my parts one by one and still the same...
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Sony
Sony Bravia KDL46BX420 LCD TV Broken After Two Years

This complaint is coming from a 20 year Sony enthusiast and promoter. My entire home A/V system is made up of Sony electronics and I've owned numerous Sony televisions, stereos, speakers, and other devices over the years. I purchased the Sony Bravia KDL46BX420 LCD TV online on 11/16/2011. The first time I turned the television set on, I noticed a vertical band of green pixels on the right side of the display. I immediately called Sony Customer Service and was told that I'd have to ship the unit...
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